Frequently Asked Questions (FAQs)

Click on the question below to find the answer. If you still have queries, do write to us at care@drparivar.com.

How can I use Doctor Parivar?

The first thing you should be doing is to register your profile on Doctor Parivar. Registering your profile at Doctor Parivar is quick & easy. For creating your profile, go to “Your Profile” section at the website. You can sign up using either your e-mail id or your social media accounts (Facebook or Linkedin). Fill in some basic details like your Name, Phone, DoB, address etc& your profile will get created at Doctor Parivar. You can continue to search for a family doctor, view doctor plans & buy it online. You profile at Doctor Parivar keeps you connected and in touch with your family doctor seamlessly. You also get to read health blogs, articles, latest updates on fitness & health, tips on healthcare and a plethora of such information t Doctor Parivar. To summarise, the wellbeing and health of your family is the use that you get out of Doctor Parivar.

How is it useful for me?

Doctor Parivar gives you an Online platform where you can search for doctors , check their profiles, red reviews , compare them & choose your desired doctor to be your family doctor. You may purchase family doctor packages depending on your family size & tenure from 6 months to 5 years.  Your family doctor not only treats you when you fall sick but also advises you on being fit & healthy. Unlike a doctor who makes money, the more you visit; at Doctor Parivar your family doctor makes money by keeping you & your family healthy.

What is Doctor Parivar?

Doctor Parivar is a platform which helps you find doctors & get a family doctor for you. It connects you to your family doctor. When someone in your family falls ill, you do a frantic search of doctors & probably land up each time going to a new doctor or a doctor whom neither you don’t know well nor does the doctor know you. So Doctor-Patient relationship gets constrained to a piece of paper, we call it Prescription.
If you have a family doctor, the doctor not only knows you but your entire family, your medical history & conditions, thereby enabling the family doctor to give you better treatment. Here the relationship is redefined as Trust & Care. That’s why we say, Doctor Parivar is about Care beyond prescriptions.

How can I purchase a Plan and make the payment?

In each doctor’s profile, you will be able to see a table of plans & packages being offered by him. The plans are directly decided by doctors and vary, hence you are advised to make a conscious decision on your own as which doctor & plan suits you. When you wish to buy a certain plan, you just need to click on the Plan amount in the table and proceed to Buy. The buying screen automatically guides you to online payment gateway, where you can make the payment using Net banking, Debit card or Credit card.

Is the transaction process safe?

Yes, the transaction is safe as we follow all the guidelines and we have one of the best security systems in place. Your payment is processed on the payment gateway of PayUMoney, which is one of the leading payment gateway provides in India. Moreover, Doctor Parivar doesn’t store any of your banking or your card information at all.

Can I change a plan once bought?

You can’t change a doctor but within the same family doctor, you have the freedom to upgrade your family doctor plan. Though downgrading to a lower plan value is not permitted. When you wish to upgrade, you may buy a new plan of higher plan value of the same doctor by paying the full amount of the new plan whereas the old plan value will be refunded to you. The plan validity period would remain unchanged.

Can I edit my profile once registered?

Keeping your profile updated & relevant is very important. When you register your profile at Doctor Parivar, you create your own access credentials (ID & Password) to your profile. Once registered, you can Log In to your profile with the same credentials. When you log in to your profile, you get a complete view of your family information as well as the detailed profile of your family doctor. To edit any information in your profile, click on  the cell that you wish to edit & save the modified information. Once saved, the information will be updated in your profile automatically.

How can I add my family members in my profile?

Depending on what plan you have purchased, you will be able to add as many members only. So if you have purchased Fabulous Four plan, you will be able to have a maximum of upto 4 members (including yourself). For adding members in your family doctor profile, you need to first add members names in “Family Tree” section of your profile. Then one by one you can select a member and register detailed information of each member in your family profile.

Is the payment refundable?

Though we stand committed to resolving your concerns to the highest possible extent, the payment made by you towards plan purchase or plan renewal is non-refundable & non-transferable. If you have any concerns which we can help you with pls write to us at care@drparivar.com .

Can I change my family doctor once selected?

No, once you have purchased a family doctor plan it is non-changeable. You are not permitted to change a doctor till the validity of the plan.

Can I make payments in installments?

No, you have to make the complete & full payment at one go.

How does Doctor Parivar connect my plan buyers with me?

When you buy a family doctor plan, you make the payment online and after your subscription is confirmed, we connect the family doctor to you. Your profile gets mapped to your doctor profile and similarly in your profile, you family doctor get mapped. You also get a mail of intimation and similarly a mail of confirmation is sent to the doctor too. Additionally our support team calls both you & your doctor and briefs about each other. Doctor Parivar helps you out by setting the first meeting between you and your selected family doctor.

How can I contact my family doctor when required?

Your family doctor is available to you 24*7. You can call your family doctor directly whenever required. You also have the choice of fixing appointment and meeting your doctor in person. Besides this, you are seamlessly connected to your family doctor through Doctor Parivar App.

Does Doctor Parivar send any hardcopy of information about my family doctor?

Yes, after you get create your profile and buy a doctor plan, we send you a welcome letter along with your family doctor's profile & detailed information in hardcopy via courier or post.

Can I pay the amount offline in cash or thru Cheque?

No, doctor parivar is an Online platform and transactions can be done online only. You can pay via net banking, credit card or debit card using the payment gateway available at Doctor Parivar.

Can I buy plans and packages of multiple doctors?

When you create you profile at Doctor Parivar, your e-mail id is a unique & non-duplicate property of your profile. With each profile only one doctor plan can be purchased and only one doctor can be mapped to you. If you wish to have multiple doctors or specialists for your family, you can create another profile using another e-mail id or in the name of any other member of your family. This way, you can hire multiple doctors as your family doctor.

Click on the question below to find the answer. If you still have queries, do write to us at care@drparivar.com.

How can I create my profile at Doctor Parivar?

Registering your profile at Doctor Parivar is quick & easy. For creating your profile, go to “Doctor Profile” section at the website. You can sign up using either your e-mail id or your social media accounts (Facebook or Linkedin). Fill in some basic details like your Name, Phone, Qualifications, Experienceetc and submit. We recommend enclosing your photograph & social media links to your profile so that your profile attracts more visitors

How is Doctor Parivar beneficial to me?

Doctor Parivar is all about connecting people to doctors and helping them find a Family Doctor. These days people go online for anything & everything. Your profile listing Doctor Parivar takes you closer to them. Some key benefits for you are :
a)    It acts like an online publicity for you and makes you more searchable & reachable.
b)    People can see your profile, qualifications, experience & expertise in a descriptive manner, which you can’t keep telling them offline at all.
c)    You create Family Doctor Plans, You decide the pricing, You define the offerings. So you have the ultimate control.
d)    When people buy your plans, you get 80% share of the Plan Value, which is your Fee in Advance !
e)    Thru doctor parivar, you would be eventually getting more customers, which means Additional business, Additional Income for you.
f)    You can write blogs, share articles and strengthen your credentials.
g)    All these benefits come to you FREE of cost.

What are the advantages of being a part of Doctor Parivar?

Doctor Parivar is a platform made for Doctors & Users alike with an intent to bridge the gap between them. When people fall ill, they do a frantic search of doctors & probably land up each time going to a new doctor or a doctor whom neither they don’t know well nor does the doctor know them. So Doctor-Patient relationship gets constrained to a piece of paper, we call it Prescription.
If someone has a family doctor, the doctor not only knows him but his family, his medical history & conditions, thereby enabling the family doctor to give better treatment. Here the relationship is redefined as Trust & Care. That’s why we say, Doctor Parivar is about Care beyond prescriptions.

How can I update my profile?

Keeping your profile updated & relevant is very important. When you register your profile at Doctor Parivar, you create your own access credentials (ID & Password) to your profile. Once registered, you can Log In to your profile with the same credentials. When you log in to your profile, you get a complete view of your information as well as list of all the users &buyers who have purchased your plans at Doctor Parivar. To edit any information in your profile, click on “View & Manage Profile”. You will be able to see your information on the screen and then whatever item you want to edit, modify or change or delete you can do there and Save. Once saved, the information will be updated in your profile automatically.

How will people see & buy my plans?

People come to Doctor Parivar looking for doctors nearby or to hire family doctor. When they search for doctors or specialist in their locations, they get to see a list of doctors among whom user can choose you as the doctor of his choice. Your detailed profile, your family doctor plans & offerings are visible to the user. Depending on the size of the family & time period from 6 months to 5 years, user can select a particular plan offered by you. User can make the payment online itself & complete the process of hiring a family doctor in just 4 steps.  It is simple, transparent & takes even less than 5 mins.

What are Family Doctor Plans?

Family Doctor Plans are the ultimate product or service that would be going for sale on your behalf at Doctor Platform. To put it simpler, Family Doctor Plans are kind of packages where you as a doctor charge an advance lumpsum fee for a certain period & that plan has certain offerings in it. If you are a Doctor, Family Doctor Plan is the most important reason for you to be at Doctor Parivar. The more people buy your plans, the more income you have.

How can I create my own plans?

As a doctor you can create family doctor plans at either of the occasions :- One, at the time of your profile registration at Doctor Parivar. Or, two, at any point of time by logging into your doctor profile and going to View/Manage Profile.
Creating your family doctor plans is quite easy & simple. Each doctor can custom design his own plans & offerings in just a few clicks. All you need to do is to quote your normal per visit Consultancy Fee and our intelligent algorithm automatically calculates an ideal plans table for you. But as we said that each Doctor can make personalized plans to offer, so you have the freedom to edit or modify or change the plans value or plans pricing as per your wish. Once the plans are final from your side, you may save the same and now your plans are up for sale.

How will I get the update if a user purchases my plan?

When a user purchases any of your plans, you get a mail from Doctor Parivar intimating you the same. Further, you may also login to your Doctor Profile and view the list of your plan buyers. You would be able to get all the information about the plan buyer & his family members there itself.

Can I change the price of the subscription plan anytime?

Yes. You can login to your profile and modify or change the subscription plans anytime as illustrated above.

How do I see the list of my plans’ subscribers or buyers?

When you login to your Doctor Profile, the first default screen that comes before you is the list of buyers or subscribers who have purchased any of your plans. You get to see who has purchased what plan for yours for how much and what is the validity period. Further if you click on the Name or ID of the buyer in that list, you get a detailed profile of the buyer & his family members list . Even one step ahead, if you select any family member, you get the profile of the member too.

How does Doctor Parivar connect my plan buyers with me?

When a user buys your plan, the user makes the payment online and only after the subscription amount is received by us, we connect the plan buyer to you. The user gets mapped to your doctor profile and similarly in user’s profile, you get mapped. You also get a mail of intimation and similarly a mail of confirmation is sent to the user too. Additionally our support team calls both the user & doctor and briefs them about each other.

Can I update the medical records or prescriptions of my buyer or members thru Doctor Parivar ?

All visits, consultancy & treatment require personal intervention and hence we have kept that as an essential thing to happen in person only. You can suggest or prescribe anything at Doctor Parivar platform and similarly can’t update the records of the buyer. Only a plan buyer can do the changes in his profile on his own.

Do I get the confirmation of my profile listing?

Yes. When you sign up or create your profile, you get a welcome mail from Doctor Parivar. Additionally, you also get a Welcome Call from our Doctor Support team.

How can I write blogs and answers to the users’ questions?

For writing blogs, articles or to view questions asked by visitors & users and to answer the questions, you will have to login to your Doctor Profile. Once you login to your profile, you can see separate sections for Blog & Questions. You can go to the Blog section to write a blog of your choice whereas in the questions section you will be able to see the list of questions which you can reply by simply typing the answer in the reply box.

How does Doctor Parivar pay me my share of the plan amounts sold at Doctor Parivar?

Doctor Parivar does the Accounts reconciliation on every Saturday for the previous week. Meaning that on the Saturday of week 2 of any running month, we will reconcile the buyer & doctor payments for Week 1 Sunday to Saturday and the very next Monday or Banking day, your share (80% of the total plan amount sold on your behalf) of the plan amount is credited to your Bank Account. Since we directly credit your fees, so we request you to provide your Bank details & PAN no, failing which there might be delays & difficulties in the payment settlement process.