Terms of Use


Terms & Conditions for Users & Buyers

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.drparivar.com & all allied services.

Terms of Use for Doctors, Medical Practitioners and Healthcare Providers for the use of website, services, applications , software &other Services provided by Dr. Parivar Technologies Private Limited ("Dr. Parivar").

Dr. Parivar Healthtech Private Limited ("us", "we", or "Dr. Parivar", which also includes its affiliates) is the owner, author and publisher of this website, software & internet resource www.drparivar.com ("Website") on the world wide web as well as the softwares and applications provided or to be provided by Dr. Parivar, all these combined together with the Website, referred to as the "Services" in the privacy police & terms of use.

DEFINITION AND APPLICABILITY OF TERMS

We advise all users, visitors, buyers & plan subscribers to carefully read & understand these terms and conditions ("Terms") and the privacy policy available ("Privacy Policy") before you decide to access the Website or create your profile or account or you want to search for a doctor or you want to write reviews for the doctor or you want to purchase or subscribe any plans or package of a doctor. These Terms and the Privacy Policy together constitute a legal agreement ("Agreement") between you, user, visitors, subscribers & plan buyers and Dr. Parivar in connection with your visit to the Website and your use of the Services (as defined below).

The Agreement applies to you in all cases & all types of visitors or users or buyers, whether-

  • A Doctor or medical professional or health care provider
  • A patient, his/her representatives or affiliates, family member , friend or relative of the patient
  • Any user searching or finding for Doctors or medical professional or such information
  • Otherwise a user of the Website ("you" or "User").

This Agreement applies to those services made available by Dr. Parivar on the Website, which are offered free of charge to the Users ("Services"), including

Doctors: Listing of Doctors and their profiles and contact details, their fees, plans & packages to be made available to the other Users and visitors to the Website;

For other Users or visitors : Facility to create profile or account, add family members, upload medical records & related information, search Doctors, find doctors, locate doctors on the basis of city, area, locality, name, specialty, and or any other criteria that may be developed and made available by Dr. Parivar, and to purchase the plans & packages offered by the doctors on their profile.

The facilities, services & functionalities may change from time to time, at the sole discretion of Dr. Parivar, and the Agreement will apply to your visit to and your use of the Website to avail the Service & to purchase of plan or packages as well as to all information provided by you on the Website at any given point in time.

This Agreement defines the terms and conditions under which you are allowed to browser, visit or use the Website and describes the manner in which we shall treat your account while you are registered as a member with us. If you have any questions about any part of the Agreement, you must write to us immediately at care@drparivar.com .

By continuing to browse, visit, use or access the Website to use the Services, you voluntarily & irrevocably accept all the conditions of this Agreement and Privacy Policy stated on the Website, and agree to abide by them. This Agreement supersedes & overwrites all previous oral and or written terms and conditions communicated to you. We reserve the right to edit, modify, delete or terminate any portion of the Agreement for any reason and at any time, and such modifications shall be informed to you in writing.

You acknowledge that you will be bound by this Agreement for availing any of the Services offered by us. If you do not agree with any part of the Agreement, please do not use the Website or avail any Services & logout of the website immediately. Continuing to visit, browse or use will be assumed as your deemed acceptance & agreement to the terms

The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to:

  • the Indian Contract Act, 1872,
  • the Indian Information Technology Act, 2000, and
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"),
  • Information Technology (Intermediaries Guidelines) Rules, 2011 (the "IG Rules").

CONDITIONS OF USE

You must be above 18 years of age or older to visit, use or register or create profile , use the Services, or visit or use the Website in any manner. By creating profile, registering, browsing, visiting and using the Website or accepting this Agreement, you represent and warrant to Dr. Parivar that you are 18 years of age or older, and that you have the right, authority and capacity to use the Website and the services available through the Website, and agree to and abide by this Agreement.

TERMS OF USE FOR ALL USERS (EXCEPT DOCTORS)

The terms "personal information" and "sensitive personal data or information" are defined under the SPI Rules, and are reproduced in the Privacy Policy.

Dr. Parivar authorizes you to view and access the content available on the website, listing &subscription services of doctors, solely for enquiry, knowing, getting information, receiving, delivering and communicating only as per this Agreement. The contents of the listing & directory of doctors, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the profile & listing & Listing, Directory of Doctors & Plans or Packages offered by doctors(collectively,Dr. Parivar Content), are the property of Dr. Parivar and are protected under copyright, trademark and other laws. You shall not modify the Dr. Parivar Content or reproduce, display, publicly perform, distribute, or otherwise use the Dr. Parivar Content in any way for any public or commercial purpose or for personal gain.

You are not permitted to share the same/single log"in and similarly create on unlimited profiles. Each user is bound to have his own unique profile and submit the updated, correct, authentic, true & transparent information in the profile.

The listing, subscription & profile owned by User or Buyer or Subscriber belong to you but you cannot transfer (including by way of sublicense, lease, assignment or other transfer, including by operation of law) or sell or share or disclose their log"in or right to use the listing & Listing, Directory of Doctors & Plans or Packages offered by doctorsto any third party.

The terms of use will be applicable to all the users, visitors & plan buyers who create their profile or account for getting the listing & Listing, Directory of Doctors & Plans or Packages offered by doctorsand to avail the package & plans offered by the doctors. While creating the account or profile for listing, You may require to pay profile creation or account creation fee which can be one time or periodic as decided by Dr Parivar at its sole discretion.

You agree that any profile creation & registration information submitted to Dr. Parivar will always be true, accurate, correct, complete and up to date. If Dr. Parivar suspects any wrong information is given by User or Buyer or Subscriber, Dr Parivar may penalise, ask to justify, ask for documents, suspend, delete or claim compensation from You

You agree to use Dr. Parivar only to browse the listing & Listing, Directory of Doctors & Plans or Packages offered by doctors to get some information about doctor, his profile, package & plans and may choose to buy it there. User or Buyer or Subscriber declares that You will never use the profile, listing & Listing, Directory of Doctors & Plans or Packages offered by doctors for emergency, serious, accidental, fatal, life endangering diseases or make unauthorized ,unlawful purpose or for any such things which are not permitted. You will never impersonate another person.

You agrees to use the listing & Listing, Directory of Doctors & Plans or Packages offered by doctors only for purposes that are permitted by the laws of the country, the Terms of Use and as per the regulations and generally accepted practices or guidelines of the trade. You agrees that You will not engage in any activity that interferes with or disrupts the listing & Directory of doctors, their plans & packages of their information & profile at Dr Parivar.

You agree that You will not reproduce, duplicate, copy, transfer, license, rent, sell, trade or resell the Software or any other listing or Listing, Directory of Doctors & Plans or Packages offered by doctors for any purpose whatsoever

You agrees that you will be solely responsible (and that Dr. Parivar has no responsibility to your user or plan buyer or to any third party for) for any breach of obligations under the Terms of Use and for the consequences (including any loss or damage which Dr. Parivar may suffer) of any such breach.

You shall indemnify Dr. Parivar for any claims, losses or damages, or for the costs of any regulatory or court proceedings suffered by Dr. Parivar as a result of Your breach under any applicable law. You expressly acknowledges and agree that Your use of the Listing, Directory of Doctors & Plans or Packages offered by doctors is at Your sole risk and that the Listing, Directory of Doctors & Plans or Packages offered by doctors are provided "as is" and "as available".

You agrees that this Agreement and the Listing, Directory of Doctors & Plans or Packages offered by doctors of Dr. Parivar are subject to any modification, or may be removed by Dr. Parivar, as a result of change in government regulations, policies and local laws as applicable and this is at the sole discretion of Dr. Parivar only.

Dr. Parivar provides an online platform to visitors, users, buyers where you find a doctor, search a doctor, visit & browse the information available in doctor profile, read reviews, give reviews, ask questions, compare doctors on the given attributes, visit the links in doctor profile. Before or after or at the time of you going thru a doctor profile, you declare & agree to verify the particulars, qualifications, experience, certifications, expertise, speciality, affiliations, rewards, reviews, ratings, blogs, articles etc and then only decide whether you should subscribe or purchase a family doctor plan offered by the doctors or not.

You read, agree, understand & accept that the decision to select any doctor will be your own or voluntary without any involvement from Dr Parivar and you shall take complete accountability & responsibility of such search or find or plan purchase or subscription.

You read, agree, understand & accept that the plans offered by doctors on the profile are managed by the doctors directly and the role of Dr Parivar is to merely act as a platform to showcase of list their plans & packages in the directory. Dr Parivar is not for any marketing activity and hence it encourages you to take your own conscious judgement before selecting any doctor & or buying or subscribing to any plan.

Dr. Parivar does not influence any searching nor does it promote or advertise doctor in public domain but in the internal search algorithm, it may build the system of giving higher ranking to some doctors on certain criteria which will be at the sole discretion of Dr Parivar.

If a visitor or buyer or subscriber purchases or subscribes any plan or package of a doctor, the relationship, transaction, prescription and all future dealings are managed between the user, user"s family & doctor only. Dr Parivar may keep track, store, record & manage the visit information or medical information under the profiles or accounts of buyer or subscribers & Doctor. Such information may be visible to doctor & user each other and can be used by them independently at their end. Any action or decision or prescription or medical advice taken on the basis of such information in profile will be the matter of user & doctor as two parties. Dr. Parivar cannot be made a party to it and Dr Parivar holds no responsibility whatsoever resulting from such actions.

Dr. Parivar may offer at its discretion, a free trial of user profile creating or account creation at its sole discretion. Dr Parivar has the right to discontinue the free trial any time without assigning any notice or reason.

Dr. Parivar offers its listing &Listing, Directory of Doctors & Plans or Packages offered by doctors to User or Buyer or Subscribers on as" is basis and has the sole right to modify any feature or customize them at its discretion and there shall be no obligation to honour customization requests of any You.

You shall not access the listing & Listing, Directory of Doctors & Plans or Packages offered by doctors of Dr. Parivar if User or Buyer or Subscriber or the organisation that he/she/it represents is Dr. Parivar"s direct competitor.

Dr. Parivar at its discretion will provide basic systems & support for the listing & Listing, Directory of Doctors & Plans or Packages offered by doctors for which Dr Parivar may take some fee or charges from User or Buyer or Subscriber. The support systems would be made available to User or Buyer or Subscriber as much as possible except under situations like planned downtime or any unavailability of systems or network caused by circumstances beyond Dr. Parivar"s reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labour problems, or internet service provider failures or delays.

Notwithstanding anything to the contrary contained herein, Dr. Parivar does not warrant that its listing & Listing, Directory of Doctors & Plans or Packages offered by doctors will always function without disruptions, delay or errors. A number of factors may impact the use of the listing & Listing, Directory of Doctors & Plans or Packages offered by doctors (depending on the Listing, Directory of Doctors & Plans or Packages offered by doctors ) and native mobile applications and may result in the failure of your communications including but not limited to: your local network, firewall, your internet service provider, the public internet, your power supply and telephony services. Dr. Parivar takes no responsibility for any disruption, interruption or delay caused by any failure of or inadequacy in any of these items or any other items over which we have no control.

In case You face any difficulty in accessing the website, software, applications & services offered by Dr Parivar, You must intimate the same in writing to care@drparivar.com and bring into notice for getting the best possible & reasonable solution to this.

Notwithstanding anything to the contrary contained herein, You (user, buyer, subscribers, patient, his/her family members, his/her representatives or affiliate & all those searching for doctors or information through the Website ) alone shall be liable for your & your family members dealings and interaction, medication, treatment, prescription, advice , diagnosis & care with your doctor. For the Information of patient or buyer contacted or managed through the website , software and applications, Dr. Parivar shall have no liability or responsibility in this regard. Dr. Parivar does not guarantee or make any representation with respect to the correctness, completeness or accuracy of the information or detail provided doctor in his profile or plan or package.

The family plan & package services offered by User or Buyer or Subscribers are meant for general consultancy & medical advice & family well being. These packages are not meant for and must not be used for emergency purposes such as emergency appointments, emergency healthcare procedures or any other emergency situations like accidents, surgery, stroke or any such emergency or life endangering situations or fatal disease. If the buyer or subscriber contacts his family doctor in such a case, the buyer or subscriber decides to do so voluntarily on his own and he indemnifies doctor & Dr Parivar against any risks or damages arising out such actions.

Dr. Parivar may provide Subscriber or Plan Buyers with a free facility the Website and its mobile application to create profile and purchase or subscriber a user or buyer"s plan online. Within the profile the user, buyer or subscriber may keep all his own information, his family information , prescriptions & medical records etc for reference purposes only. The profile may include information provided by You through your use of the profile or account created by you.

Dr. Parivar may, at its sole discretion, suspend User"s ability to use or access the profile , account, listing, Directory of Doctors & Plans or Packages offered by doctors at any time.

Your profile will have attributes & information on many parameters , most of them will be provided or filled by User or Buyer or Subscriber while creating the profile.

Attribute/Parameters Nature Classification
User Name Mandatory Primary User / Profile Owner Information
E-mail Mandatory
Mobile No Mandatory
Address Mandatory
Locality Mandatory
City Mandatory
Pincode Mandatory
Alternate Contact Nos Optional
User Photograph Optional
User DoB Mandatory
User Age System Generated
Facebook Profile Link Optional
LinkedIn Profile Link Optional Primary User / Profile Owner Social Media
Google+ Profile Link Optional
Family Doctor Name Transaction Based
Plan Info Transaction Based
Plan Type Transaction Based
Plan Period Transaction Based
Valid From Transaction Based
Valid From Transaction Based
Date of plan Purchase Transaction Based
Family Plan Type Transaction Based
Unique ID of User/buyer System Generated
Count of Members Mandatory
Family Members' Info Mandatory
Name
D.O.B
Age
Qualifications
Occupation
Nature of Work
Place of Work
Stress Level information on the members listed or covered or included under the plan.
Daily Routine - upto 100 words
Food Habit- Veg/non veg
Alcoholic/ Non Alcoholic
Smoker / Non Smoker
Previous Medical History if any
occur to you
occur to you
Allergies
Prone to any specific disease

The buyer agrees and understands that there will be different types of plans available and each of the plan will have different specifications. The plan specifications, contents, conditions are laid out on the website and can be stated to the user, buyer or subscriber orally or verbally or written manner.

Each plan as per the structure & nature of it will have a limitation of no of members which can be covered or included in the profile to avail the benefits or consultancy under the plan. The number of times or occasions on which all the members cumulatively & collectively can go (EACH MEMBER TAKEN AS ONE TIME) is also predefined & restricted under each plan.

As a part of the plan or package , doctor may give certain discounts & additional or follow on benefits or features to avail which are beyond the scope of Dr Parivar platform and Dr Parivar hold no accountability or responsibility whatsoever to interfere or resolve such matters.

The pricing or cost of plan & packages are non refundable in full or parts under all circumstances. Irrespective of the reasons or circumstances of facts that may lead to temporary or permanent inability or disruption of availing the services by the buyer. Even under the circumstances like the death of user or member of the family or death of doctor, the amount once paid cannot be refunded.

Each user or profile owner collectively for the family profile owned by him/her is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting. Dr. Parivar is in no way responsible for any of the User"s taxes or legal or statutory compliances, except for its own due diligence.

The plan & package fees or charges of the doctors can be paid by the user using net banking, debit card, credit card, NEFT, RTGS, Cheque , DD(demand draft) and or any other mode of payment as required & specified by Dr Parivar. All fees are exclusive of taxes. Service Tax and other statutory taxes as applicable are levied on every purchase. The payment process will be complete only when the payment is received by Dr. Parivar and user or buyer"s profile and or his relationship or connection with the selected family doctor or medical consultant may not be made live or published till that time. Fees not received within the specified due dates attract late charges of 18% per annum ( 1.5% per month) from the due "date of payment. The delay payment charges & interest will be applicable at the sole discretion of Dr. Parivar.

Dr. Parivar declares that the plan & package amounts are decided , agreed & submitted by each doctor in his profile and it below low or high or of any amount is beyond the controls of Dr Parivar. Buyer or user or subscriber has to exercise due diligence, background check, verification at his own and outside the system of Dr Parivar before buying or purchasing any plan for himself or his family. If a user or buyer or subscriber finds any gross misuse or abrupt pricing of the plan, he or she must write to care@drparivar.com immediately. If the user chooses not communicating any response to Dr. Parivar and continues to browser or find or search or subscribe to plans of a doctor for family or family doctor or medical professional or medical consultant, it will be deemed as acceptance & consent of the users on the plan & package pricing and terms.

Dr. Parivar shall send an intimation of receipt of fee/cost of plan from the user through an email within 7 (seven) working days of receipt of fee into Dr. Parivar"s designated bank account and the same will also be published in the profile of the user and the concerned doctor whose plan has been subscribed or purchased.

Plan pricing, costs, fees and charges shall be calculated solely based on records maintained by Dr. Parivar or its third party billing provider. No other information of any kind shall be acceptable by us or have any effect under this agreement. Decision of Dr. Parivar shall be final and binding. User understands, agrees & accepts that the plan or package costs, fees or charges or taxes paid by the user are non refundable and the amount neither in full nor in parts can be refunded to the doctor under any circumstances.

RANKING ALGORITHM

Dr. Parivar"s ranking algorithm for publishing the name & list of Doctors when a find or search is performed by the user or buyer or subscriber, is a fully automated algorithm that lists the Doctors, their profile and information regarding their Practice on its Website on the basis of search parameters submitted by the users, doctors popularity, reviews, ratings, profile views and other system driven properties. These listings of Doctors do not have any fixed objective ranking or endorsement or rating by Dr. Parivar. Dr. Parivar will not be liable for any change in the rating, listing, ranking of the Doctors, which may take place from time to time. The listing of Doctors will be based on automated computation of the various factors including inputs made by the Users including their comments and feedback. Such factors may change from time to time, in order to improve the listing algorithm. Dr. Parivar in no event will be held responsible for the accuracy and the relevancy of the listing order of the Doctors on the Website.

LISTING CONTENT AND INFORMATION

Dr. Parivar collects, directly or indirectly, and displays on the Website, relevant information regarding the profile and practice of the Doctors listed on the Website, such as their specialisation, qualification, fees, location, visiting hours, and similar details. Dr. Parivar takes reasonable efforts to ensure that such information is updated at frequent intervals. Although Dr. Parivar takes due care & steps to try to verify the information, contents, detail and photos submitted by the Doctors, yet it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.

Dr. Parivar website or application or software may have the URLs & links to the websites or systems of third parties, affiliates and business partner or companies who are advertising on Dr Pariwar. Dr. Parivar has no say, control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. Inclusion of any link on the Website does not mean or imply that Dr. Parivar verifies, certifies or endorses the linked site. User may use the links and these services at User"s own risk & discretion.

If Dr. Parivar finds that you have provided any wrong, fraudulent, inaccurate, or incomplete information, Dr. Parivar reserves the right to immediately suspend your profile, account & access to the Website or any of your accounts with Dr. Parivar and also may inform your doctor to suspend his plan or package services to you & your family. You shall be liable to indemnify Dr. Parivar for any losses incurred as a result of your misrepresentations or fraudulent feedback that has adversely affected Dr. Parivar or its Users or doctors.

PLAN/ PACKAGE SUBSCRIPTION AND COMMUNICATION WITH DOCTORS

You understand and agree that any communication, interactions , visits, phone talks, emails and information sharing or exchange or advice or consultancy or diagnosis and such acts & issues are strictly between you, your family members, users, plan susbcribers and doctor whose plan you have subscribed or purchased. You shall not hold Dr. Parivar responsible for any such issues or deficiency or outcome of such acts. Dr. Parivar is not involved in providing any healthcare or medical advice or diagnosis at all. If you select a doctor, purchase a plan or subscribe to his/her plan, or decide to hire or engage Doctor as your family doctor or medical consultant or doctor or medical advisor or health advisor or for any other services to provide medical services to you, you do so at your own risk & discretion. Dr. Parivar shall not be responsible for any breach of service or service deficiency by any Doctor. We cannot assure nor guarantee the ability or intent of the Doctor(s) to fulfill their obligations towards you. We advise you to perform your own investigation prior to selecting a Doctor.

Without prejudice to the generality of the above, Dr. Parivar will not be liable for:

  • Any kind of communications & interactions between you, your family & your doctor
  • any wrong prescription or medication or treatment administered by the Doctor(s), or
  • any medical negligence on part of the Doctor(s);
  • any type of inconvenience suffered by the User due to a failure on the part of the Doctor to provide agreed services or
  • Appointment , appointment time, no show by the Doctor, delayed appointment,
  • Inappropriate or wrong treatment,
  • Any misconduct or inappropriate behaviour by the Doctor or the Doctor"s staff or doctor"s clinic or hospital
  • Any outcome or result of treatment or advise of medication or diagnosis done by the doctor
  • Any comment of feedback or suggestion given by the doctor and the outcome of such comments or feedback or suggestions

DOCTOR-PATIENT RELATIONSHIP

Please note that some of the content, information, text, data, graphics, images, information, articles, blogs, suggestions may be provided by doctors & medical professionals or even non-medical professionals. The publishing & posting of such Information or content does not create any medical professional/patient relationship. Such info & contents are provided to you for general awareness, knowledge and updation and shall not constitute to be a part of the medical advice or treatment or suggestion or prescription.

Dr. Parivar is a platform for you to search doctor or find doctors. Before you buy plan or subscribe to a family doctor package, or you get into any doctor-patient relationship, you must verify & satisfy yourself before you do nay transaction or get into any relationship with any doctor.

We also declare & inform that the package or plan services are meant for generic advice, consultancy & guidance from the doctor and users, plan buyers are advised to take due precaution before using them in urgent or emergency or fatal situations. These services which are listed as the features of the plan do not constitute of any emergency or ambulance or critical care services.

CONTENT QUALITY & COPYRIGHT

There are contents, reviews, feedback, blogs , articles etc which may have user generated contents, meaning the contents which will get generated on the online platform by doctor or medical professional or users or plan buyers or visitors . Once the content is posted on the online platform, Dr Parivar has the right to moderate the contents, verify and check it as much as possible & practicable and allow the content to go live or be published on the site. Copying of the copyrighted content published by Dr. Parivar on the Website for any personal or commercial purpose will be a violation of copyright and Dr. Parivar reserves its rights under applicable law accordingly.

Dr. Parivar authorizes you only to view and access the information, data & content on or from the Website solely for activities as explained in this agreement. No user or doctor shall access the Services for purposes of evaluation, test & trial, monitoring, performance or functionality, or for any other benchmarking or competitive purposes. Doctor, Use , Plan Buyers & subscribers , agree not to post any comments or links which are defamatory, obscene, objectionable, pronographic or in nature and Dr. Parivar reserves the right to not publish, not allow to publish, remove any comments or contents. The User agrees to absolve Dr. Parivar from and indemnify Dr. Parivar against all claims that may arise as a result of any legal claim arising from the nature of the comments posted by the User.

COLLECTION, STORAGE & USE OF YOUR INFORMATION

The terms "personal information" and "sensitive personal data or information" are defined under the SPI Rules, and are reproduced in the privacy policy (Privacy Policy) available our website www.drparivar.com .

Users are requested & expected to read and understand the Privacy Policy and entire terms of use so as to ensure that he or she has the knowledge of the policy & terms explicitly. If the User has any queries or finds it difficult to understand, he may write to us at care@drparivar.com . If the User doesn"t write to us and continue using our website or services or chooses to register his profile or account, it is deemed to be read, agreed, accepted & understood.

The use of the listing & subscription services involves every User"s profile & registration information and browsing history being stored and submitted to the appropriate systems, softwares & authorities. All the information collected by Dr. Parivar from Users as part of the registration or profile creation process for listing & subscription is described in the privacy policy.

The User is responsible for maintaining the confidentiality of his/her log"in to profile or account and password. The User will immediately notify Dr. Parivar of any actual or suspected unauthorized or forced use of the User"s log"in or password. Although Dr. Parivar will not be liable for User"s losses caused by any unauthorized use of profile or account such as stolen or hacked passwords, User may be liable for the losses to Dr. Parivar or any others parties due to such unauthorized use.

THINGS THAT VISITOR, USER & BUYER CAN DO

WHO WILL BE ABLE TO DO WHAT IN THE SYSTEM

Visitor on the website

Registered User

Package Buyer

(someone who is anonymous and just a visitor on the website )

(someone who has registered his name, e-mail & mobile once / system will track on the basis of e-mail id )

(someone who selects a doctor & buys his plan & makes payment)

Website visit

y

y

Y

All generic features on website

y

y

Y

Read Articles & Blogs on website

y

y

Y

Ask questions

y

y

Y

Visit Questions & Answers

y

y

Y

Give Rating to doctor

y

y

y

Like a Doctor

y

y

y

Write Reviews on doctor

y

y

y

Search doctor

y

y

y

Compare doctors

y

y

y

See doctor listing

y

y

y

See doctor profile

y

y

y

Read contents & Info on Doctor Profile

y

y

y

Select doctor or doctors

y

y

y

Select plan / package

y

y

y

Buy plan / package

y

y

Make payment

y

y

Contact Me form filling

y

y

Follow doctor

y

y

Share Doctor profile on social media

y

y

Visit My Profile / Subscription

y

y

Update profile / family members / info

y

Add family members in profile

y

Store medical records & prescriptions

y

Consult his family doctor

y

See own famly doctor mobile/mail

y

See package plans/validity, amount etc

y

Download App

y

View all updates

COVENANTS

As mandated by Regulation 3(2) of the IG Rules, Dr. Parivar hereby informs the User that the User is not permitted to create, update, post, display, upload, modify, edit, publish, disclose or share any information that:

  • Is not owned by User and to which the doesn"t does not have any right to;
  • is harmful, degeratory, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • against minors or women
  • is against any law, regulatory byelaws, policy, patent, trademark, copyright or other proprietary rights
  • Is deceiving or misleading or offensive or menacing in nature;
  • contains bad links, broken links, software viruses or any other computer code, files which may be harmful to the system
  • in any manner, threatens the unity, integrity, defence, security or sovereignty of India,
  • violates the security or privacy or integrity of users or plan buyers or subscribers
  • is a promotional or advertising nature for User
  • found to be wrong or inaccurate
  • intended towards targeting unsolicited interactions to other users.
  • copying or duplicating of contents or matter from other sour

LIABILITY

Dr. Parivar shall not be accountable, responsible or liable in any manner to the Users for any losses, damage, injuries or expenses incurred by the Users as a result of any profile, account, information or disclosures made by Dr. Parivar, where the User has consented to the making of disclosures by Dr. Parivar. If the User had revoked such consent under the terms of the privacy policy, then Dr. Parivar shall not be responsible or liable in any manner to the User for any losses, damage, injuries or expenses incurred by the User as a result of any disclosures made by Dr. Parivar prior to its actual receipt of such revocation.
User understands & agrees that he/she will not hold Dr. Parivar responsible or liable in any way for any disclosures by Dr. Parivar under Regulation 6 of the SPI Rules. Dr. Parivar declares & states that it assumes no responsibility, and shall not be liable for ways or results in which plan buyer or subscriber data is used by doctors or Users, how they mutually communicate & interact.
The listing & subscription services and the profile or account of the User may enable User to communicate with other Users or to post information or articles or blogs to be accessed by others on the website. The User himself will be solely responsible for all such information being posted by him/her. User agrees & understands that these contents & posts can be moderated, watched or monitored by Dr. Parivar for general reference purposes but Dr Parivar will hold no responsibility to ensure the correctness , accuracy or authenticity of such information.
In no event, including but not limited to negligence, shall Dr. Parivar, or any of its directors, officers, employees, agents or content or service providers (collectively, the "protected entities") be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Subscription services or the content, materials and functions related thereto, User"s provision of information via the Subscription services of the Dr. Parivar, lost business or lost sales, even if such protected entity has been advised of the possibility of such damages. In no event shall the protected entities be liable for provision of or failure to provide all or any Subscription services by Users to Subscriber or Plan Buyers contacted or managed through the Service. In no event shall the protected entities be liable for or in connection with any content posted, transmitted, exchanged or received by or on behalf of any User or other person on or through the Subscription services. In no event shall the total aggregate liability of the protected entities to a User for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from the terms and conditions or a User"s use of the Subscription services exceed, in the aggregate Rs. 1000. The listing order of doctors on performing a search on the website is based on numerous factors including Subscriber or Plan Buyers" comments and feedbacks. In no event shall Dr. Parivar be liable or responsible for the listing order of doctors on the Service. Further, Dr. Parivar shall not be responsible for adverse feedback or comments, or ratings on the Subscription services or doctor profile which are a subject matter of automated processes, and Dr. Parivar disclaims any liability for acts & outcomes of acts performed on the listing or profiles of the doctors.

INDEMNITY

User voluntarily & clearly understands, accepts & agrees to indemnify and hold harmless Dr. Parivar, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from any and all third party vendors, from claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from his/her/ its access to or use of Software, violation of this Agreement, or infringement, or infringement by any other user of his/her/its account, of any intellectual property or other right of any person or entity. Dr. Parivar will notify you promptly of any such claim, loss, liability, or demand, and in addition to your foregoing obligations, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

SPAM

Dr. Parivar employs controls on user permission to receive Content from Dr. Parivar"s listing & subscription services and has easily accessible ways for users to block or not receive content if they chose to. However, Dr. Parivar"s policy on spam is clearly stated below:
Spamming is defined as the intent or attempt or act of sending unsolicited messages, in large quantities to an indiscriminate set of recipients. The result of this act is termed "Spam".

TERMINATION & DISPUTES

This Agreement will remain in effective, in vogue & in full force till the time User is related or availing the listing & subscription services in any form or capacity.
The User can request for termination of his/her/profile or account or registration with Dr. Parivar at any time by providing 30 (thirty) days" prior written notice to care@drparivar.com . During this 30 "days period, Dr. Parivar has the right to look into the concerns & figure out the possible ways of fulfilment of any ongoing relationship, or account & profile or pending dues related to plan /package fees or any other fees by the User. Dr. Parivar may request & require the User to continue his/her subscription until the completion or termination of an on"going listing & subscription services or subscription period. The User shall be obligated to clear all fees, charges & dues towards Dr. Parivar for any of its listing & subscription services .
Dr. Parivar reserves the right to terminate any account in cases:

  • A User breaches any terms and conditions of this terms of use or privacy policy;
  • Dr. Parivar is unable to verify or authenticate any information provide to Dr. Parivar by a User;
  • Dr. Parivar believes in its sole discretion that User"s actions may cause legal liability

Once temporarily suspended, indefinitely suspended or terminated, the User may not continue to use the Subscription services under the same account, a different account or re"register under a new account, unless explicitly permitted by Dr. Parivar. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to data, messages, files and other content kept on the Subscription services by such User.
Dr. Parivar reserves the right, at its sole discretion, to pursue any or all of its legal remedies, in accordance with the privacy policy & terms of use as stated herein. This Agreement and any contractual obligation between Dr. Parivar and User will be governed by the laws of India, subject to the exclusive jurisdiction of Courts in Noida, India. Even after termination, certain obligations mentioned under Covenants, Liability, Indemnity, Intellectual Property, Dispute Resolution will continue and survive termination.
Any amendment in these Terms shall replace all previous versions of the same and become binding, applicable & in vogue to all.

SEVERABILITY & WAIVER

If any provision of this terms of use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

CONTACT PERSON

While writing & stating the terms of use, Dr Parivar has taken due attention & care to bring to your notice all possibilities, terms & conditions. In case if you have any observations, feedback , grievance , suggestion or questions, or you don"t not agree to any terms , we request you to contact the Grievance Redressal Officer immediately. We shall use & try all reasonable & possible efforts to reply you to answer your concerns & requests. In case of not writing to the compliance officer and or continuing to visit, browse or use the website, services and or listing, the User agrees & accepts to the terms of conditions stated above.

Ms Shikha R Kumar
Dr. Parivar Healthtech Pvt Ltd
Newbridge Business Centre, INOX Towers, 1st Floor, Plot No-17, Sector-16A, Film City, Noida " 201301
Contact No : +91-8800223315
E-mail : care@drparivar.com

Terms & Conditions for Doctors

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.drparivar.com & all allied services

Terms of Use for Doctors, Medical Practitioners and Healthcare Providers for the use of website, services, applications , software &other Services provided by Dr. Parivar Technologies Private Limited ("Dr. Parivar").

Dr. Parivar Healthtech Private Limited ("us", "we", or "Dr. Parivar", which also includes its affiliates) is the owner, author and publisher of this website, software & internet resource www.drparivar.com ("Website") on the world wide web as well as the softwares and applications provided or to be provided by Dr. Parivar, all these combined together with the Website, referred to as the "Services" in the privacy police & terms of use.

WHAT IS DR. PARIVAR?

Dr. Parivar is the owner, author and publisher of the website, software, applications& all the resources related to www.drparivar.com.The basic objective of Dr. Parivar is (i) to act like search engine for information & profile or doctors (ii) Enable users to hire family doctors by choosing preferred doctors on his/her own and buying plans or packages offered by the doctor online & (iii) to allow users or subscribers and doctors to create profile on Dr Parivar in accordance with the form, formats, guidelines, terms & privacy policy.

For a doctor"s perspective, Dr. Parivar is an online listing directory, where doctor can create or request to create his profile & publish information so that visitors & users can find, search & see him. Listing of the profile on Dr Parivar and all the services related to this platform may be charged by Dr Parivar from time to time and the Doctor may have to pay the fees for the same.

From user"s, visitors or subscribers" perspective, Dr. Parivar is an online search platform where they can find or search for doctors who are listed here, check their profile information, read reviews, share reviews, check the plans & packages offered by them and voluntarily buy or subscribe any plan for himself or his family.

Combining the above two, Dr. Parivar is an online platform for connecting users to doctors, family doctors, physicians and medical practitioners at the discretion of the user. When the user hires or selects a doctor as his medical consultant or advisor or doctor or family doctor, he has to pay certain fees ( cost of the plan/ package ) as mentioned by the doctor in his profile. The amount of fees which the user has to pay will be clearly quoted along with the features , but user is advised to do an in person & physical verification of doctor, his qualifications, certifications, awards, credentials, reviews etc before buying or subscribing any plan.

Upon purchase or subscription of any package or plan, Dr. Parivar retains some percentage of the amount as its service fee and the remaining amount is passed, credited or transferred to the respective doctor. Dr. Parivar may send mails, letters, messages and calls to introduce the user or buyer to the concerned doctor as a goodwill & supporting gesture but holds no responsibility whatsoever of connecting, introducing & arranging for the services of the doctor. The delivery of services , quality of services and any failure to do so or risks or dangers resulting out of all this is between the user or buyer and the concerned doctor. Both users & doctors hereby agree to indemnify Dr. Parivar in all such cases.

Dr. Parivar makes no express or implied representations or warranties about its Subscription services and disclaims any implied warranties, including, but not limited to, warranties or implied warranties of merchantability or fitness for a particular purpose or use or non"infringement. Dr. Parivar does not authorize anyone to make a warranty on Dr. Parivar"s behalf and you may not rely on any statement of warranty as a warranty by Dr. Parivar.

The Terms of Use constitute the agreement (the "Agreement" or "Terms of Use") between Dr. Parivar and the user of Dr. Parivar"s Subscription services. Your use of Dr. Parivar"s listing services, subscription services, website, plans, packages, applications, for which a (hereinafter individually referred to as the "Listing Subscription Service" and collectively referred to as the " Listing Subscription Services") is subject to the following terms and conditions.

This Agreement, among other things, provides the terms and conditions for use of Subscription services, primarily a web based listing & plan or package management which is hosted and managed remotely through the website but defined & created by the Doctor.

This Agreement is an electronic record in terms of Information Technology Act, 2000 and generated by a computer system and does not require any physical or digital signatures. This Agreement is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of the Subscription services.

DOCTOR"S AGREEMENT WITH DR. PARIVAR

Dr. Parivar reserves the exclusive right to edit, modify or change the Terms of Use at any time without giving Doctor any prior notice. Doctor"s use of the Subscription services following any such modification constitutes Doctor"s agreement to follow and be bound by the Terms of Use as modified. Any additional terms and conditions, disclaimers, privacy policies and other policies applicable to general and specific areas of these Subscription services or to particular Subscription services are also considered as Terms of Use. Doctors acknowledge that Doctor will be bound by this Agreement for availing any of the Subscription services offered by us.

Doctor"s access to use the Subscription services will be solely at the discretion of Dr. Parivar.

TERMS OF USE FOR DOCTORS

By using the listing &subscription services, Doctor agrees that theDoctor has read, agreed and understood these Terms of Use and Doctor agrees to be bound by these Terms of Use and use these listing &subscription services in compliance with these Terms of Use.

DOCTORS ARE REQUESTED & ADVISED TO PLEASE READ THESE TERMS OF USE CAREFULLY. IF DOCTOR DOES NOT READ, UNDERSTANDAND AGREE TO BE BOUND BY (OR CANNOT COMPLY WITH) ANY OF THE TERMS& CONDITIONS HE/SHE IS ADVISED NOT TO CLICK THE "I AGREE" BOX &DO NOT COMPLETE THE REGISTRATION PROCESS, AND DO NOT ATTEMPT TO USE THE SERVICES. DOCTOR"SCONTINUING TO USE OF THE SERVICES & WESBITE DR. PARIVAR MEANS DOCTOR IS CONSENTING TO THIS AGREEMENT.

Doctors herein expressly represent and warrant that they will not use these listing &subscription services if they do not understand, agree to become a party to, and abide by all of the terms and conditions specified below. Any violation of these Terms of Use may result in legal liability upon Doctor.

Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent tocontract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. Doctor also represents and warrants that Doctoris not a person barred from receiving the listing &subscription services under the laws of India.

The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but limited to:

a. The Indian Contract Act, 1872,

b. The (Indian) Information Technology Act, 2000, and

c. The rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the "IG Rules").

Dr. Parivar authorizes the Doctor to view and access the content available on the website, listing &subscription services solely for enquiry, knowing, getting information, receiving, delivering and communicating only as per this Agreement. The contents of the listing &subscription services, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the profile & listing &subscription services (collectively, "Dr. Parivar Content"), are the property of Dr. Parivar and are protected under copyright, trademark and other laws. Doctor shall not modify the Dr. Parivar Content or reproduce, display, publicly perform, distribute, or otherwise use the Dr. Parivar Content in any way for any public or commercial purpose or for personal gain.

Multiple Doctors are not permitted to share the same/single log"in and similarly create on unified profile. Each doctor is bound to have his own unique profile and submit the updated, correct, authentic, true & transparent information in the profile.

The listing, subscription & profile owned by the Doctors belong to them but they cannot transfer (including by way of sublicense, lease, assignment or other transfer, including by operation of law) or sell or share or disclose their log"in or right to use the listing &subscription services to any third party.

The terms of use will be applicable to all the doctors who create their profile or account for getting the listing &subscription services. While creating the account or profile for listing, the doctor may require to pay listing fee which can be one time or periodic as decided by Dr Parivar at its sole discretion.

Doctor agrees that any profile creation & registration information submitted to Dr. Parivar will always be true, accurate, correct, complete and up to date. If Dr. Parivar suspects any wrong information is given by the Doctor, Dr Parivar may penalise, ask to justify, ask for documents, suspend, delete or claim compensation from the doctor.

Doctor agree that Doctor will use the listing &subscription services only to be visible & searchable to the Online population and whosoever voluntarily likes his profile, package & plans may choose to buy it there. The doctor declares that doctor will never use the profile, listing &subscription services for any promotional, ,marketing, unauthorized ,unlawful purpose or for any such things which are not permitted. Doctor will never impersonate another person, including, without limitation, a Doctor, a Practitioner or Doctor.

Doctor agrees to use the Subscription services only for purposes that are permitted by the laws of the country, the Terms of Use and as per the regulations and generally accepted practices or guidelines of the trade.

Doctor agree not to access (or attempt to access) any of the Subscription services by any means other than through the interface that is provided by Dr. Parivar, unless Doctor have been specifically allowed to do so in a separate agreement with Dr. Parivar.

Doctor agrees that Doctor will not engage in any activity that interferes with or disrupts the listing &Subscription services.

Doctor agree that Doctor will not reproduce, duplicate, copy, transfer, license, rent, sell, trade or resell the Software or any other Subscription services for any purpose whatsoever.

Doctor agrees that Doctor will be solely responsible (and that Dr. Parivar has no responsibility to Doctoror user or plan buyer or to any third party for) for any breach of Doctor"s obligations under the Terms of Use and for the consequences (including any loss or damage which Dr. Parivar may suffer) of any such breach.

Doctor shall indemnify Dr. Parivar for any claims, losses or damages, or for the costs of any regulatory or court proceedings suffered by Dr. Parivar as a result of Doctor"s breach under any applicable law.

Doctor expressly acknowledges and agrees that Doctor"s use of the Subscription services is at Doctor"s sole risk and that the Subscription services are provided "as is" and "as available".

Doctor agrees that this Agreement and the Subscription services of Dr. Parivar are subject to any modification, or may be removed by Dr. Parivar, as a result of change in government regulations, policies and local laws as applicable and this is at the sole discretion of Dr. Parivar only.

Dr. Parivar provides an online platform to Doctors where doctors can publish their fees, plans & packages. Visitors, Buyers or subscribers take independent decision to search doctor on the website. The search is performed & managed thru and algorithms which are scientifically & logically prepared by Dr. Parivar and remains under direct ownership.

Dr. Parivar does not influence any searching nor does it promote or advertise any doctor in public domain but in the internal search algorithm, it may build the system of giving higher ranking to some doctors on certain criteria which will be at the sole discretion of Dr Parivar.

If a visitor or buyer or subscriber purchases or subscribes any plan or package of a doctor, the relationship, transaction, prescription and all future dealings are managed between the user, user"s family & doctor only. Dr Parivar may keep track, store, record & manage the visit information or medical information under the profiles or accounts of buyer or subscribers & doctors. Such information may be visible to doctor & user each other and can be used by them independently at their end. Any action or decision or prescription or medical advice taken on the basis of such information in profile will be the matter of use & doctor as two parties. Dr. Parivar cannot be made a party to it and Dr Parivar holds no responsibility whatsoever resulting from such actions.

Dr. Parivar may offer at its discretion, a free trial of listing &its Subscription services for a specified time period. Doctors during the trial period are bound by the terms of this Agreement and any applicable law, regulation and generally accepted practices or guidelines in the relevant jurisdictions. Dr Parivar has the right to discontinue the free trial any time without assigning any notice or reason.

Dr. Parivar offers its listing &Subscription services to the doctors on as" is basis and has the sole right to modify any feature or customize them at its discretion and there shall be no obligation to honour customization requests of any Doctor.

Doctor shall not access the listing & subscription services of Dr. Parivar if the doctor or the organisation that he/she/it represents is Dr. Parivar"s direct competitor.

Dr. Parivar at its discretion will provide basic systems & support for the listing & subscription services for which Dr Parivar may take some fee or charges from the doctor. The support systems would be made available to the doctor as much as possible except under situations like planned downtime or any unavailability of systems or network caused by circumstances beyond Dr. Parivar"s reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labour problems, or internet service provider failures or delays.

Notwithstanding anything to the contrary contained herein, Dr. Parivar does not warrant that its listing & Subscription services will always function without disruptions, delay or errors. A number of factors may impact the use of the listing & subscription services (depending on the Subscription services used) and native mobile applications and may result in the failure of Doctor"s communications including but not limited to: Doctor"s local network, firewall, Doctor"s internet service provider, the public internet, Doctor"s power supply and telephony services. Dr. Parivar takes no responsibility for any disruption, interruption or delay caused by any failure of or inadequacy in any of these items or any other items over which we have no control.

In case doctor faces any difficulty in accessing the website, software, applications & services offered by Dr Parivar, doctor must intimate the same in writing to care@drparivar.com and bring into notice for getting the best possible & reasonable solution to this.

Notwithstanding anything to the contrary contained herein, Doctor alone shall be liable for Doctor"s dealings and interaction with user, buyer, subscribers, patient, his/her family members, his/her representatives or affiliates, searching for Doctors through the Website . For the Information of patient or buyer contacted or managed through the website , software and applications, Dr. Parivar shall have no liability or responsibility in this regard. Dr. Parivar does not guarantee or make any representation with respect to the correctness, completeness or accuracy of the information or detail provided by Subscriber or Plan Buyers or family members or any third party through the Subscription or plan & package services.

The family plan & package services offered by the doctors are meant for general consultancy & medical advice. These packages are not meant for and must not be used for emergency purposes such as emergency appointments, emergency healthcare procedures or any other emergency situations like accidents, surgery, stroke or any such emergency or life endangering situations. If the buyer or subscriber contacts his family doctor in such a case, the buyer or subscriber decides to do so voluntarily on his own and he indemnifies the doctor & Dr Parivar against any risks or damages arising out such actions.

Dr. Parivar may provide Subscriber or Plan Buyers with a free facility the Website and its mobile application to create profile and purchase or subscriber a doctor"s plan online. Within the profile the user, buyer or subscriber may keep all his own information, his family information , prescriptions & medical records etc for reference purposes only. The profile may include information provided by Doctor through Doctor"s use of the listing &Subscription services.

Dr. Parivar may, at its sole discretion, suspend User"s ability to use or access the profile & subscription services at any time.

Doctor profile will have attributes & information on many parameters ,most of them will be provided or filled by the doctor while creating the profile.

Attribute/Parameters

Nature

Classification

First Name

Mandatory

Basic Demographics

Middle Name

Optional

Last Name

Optional

Popularly Known as

Optional

Consultant Type

Mandatory

Photograph

Optional

Age

Mandatory

E-Mail ID

Mandatory

Social & Digital Profile

Mobile No

Mandatory

Landline No

Optional

Facebook Profile Link

Optional

LinkedIn Profile Link

Optional

Google+ Profile Link

Optional

Blog Site

Optional

Website

Optional

Qualifications / Degrees

Mandatory

Qualifications &Specilaity

Degree Name

Mandatory

University/Institution

Mandatory

Year of Passing

Mandatory

Special achievements

Optional

Medical Experience

Practice History

From Year

Mandatory

To Year

Mandatory

Nature of Experince

Mandatory

Hospital/Clinic Name

Mandatory

Place

Mandatory

Currently Practicing At

Present Practice

Hospital / Clinic Name

Mandatory

Address/ Place

Mandatory

Visiting Frequency

Mandatory

Visiting Days &Hrs

Mandatory

Honours, Awards & Achievements

Optional

Visiting Fee

Mandatory

Commercials & Pricings

Package Plans (6 mnths-1yr-2-yr-3yr-5yr)

Small Family

Mandatory

Medium Family

Mandatory

Large Family

Mandatory

Package Features (6 mnths-1yr-2-yr-3yr-5yr)

Small Family

Mandatory

Medium Family

Mandatory

Large Family

Mandatory

Listing Type

Mandatory

Profile listing related

Listing Amount

Mandatory

Listing Period

Mandatory

Pan No

Optional

Bank payout related

Name as in Bank A/c

Mandatory

Bank Name

Mandatory

Bank A/c No

Mandatory

IFSC code

Mandatory

Profile Likes

System Generated

Auto Generated & System Goverened Elements

No of Reviews

System Generated

No of Blogs written by doc

System Generated

Profile Completion Level

System Generated

No of Families Subscrbed

System Generated

Unique ID of Doctor

System Generated

When doctor creates the profile or request to create the profile, the system stores all the particulars as supplied or filled or provided by the doctor directly or indirectly to Dr. Parivar. These contents & information are moderated by a moderator for the purpose of grammatical errors & designs but doesn"t carry any responsibility for the same.

When visitors or users want to find a doctor or search a doctor,the information listed by the doctor is displayed when Subscriber or Plan Buyers search for Doctors or Practices on the Dr. Parivar, and this information listed on the Subscription services may be used by Subscriber or Plan Buyers to pick & choose the best suitable plan & package for the user & family and purchase the plan. Such information on the listing & subscription services may continue to appear on find or search query even after the doctor removes the information from its website, Software or the doctor ceases to be a paying subscriber or the doctor terminates its subscription or in any other way discontinues its relationship with Dr. Parivar.

Dr. Parivar has a private & confidential search, listing & ranking algorithm in relation to the listing made on its Website. Dr. Parivar reserves the right to list Doctors who are not party to this Agreement and the Doctors who have subscribed to this Terms of Use are listed along with them. Furthermore, Dr. Parivar reserves the right to modify the listing of Doctors on its Website. In case Doctor or Practitioner wishes to change or remove information as listed and displayed omits online platform, or disable appointment requests ,the Doctors or Practices can do so by using options available on its online platform or its Subscription services or by contacting Dr. Parivar at care@drparivar.com .

The Subscription services available by Dr. Parivar provides the doctor a platform to get listed and displayed on its website and also to publish doctor fee, plans & packages for different types of families or categories. The plan classification , category & structure is at the sole discretion of Dr Parivar and Dr. Parivar has exclusive ownership, control & right to modify, edit, change or delete the plan format or structure at any point of time. The pricing & cost of the plans are suggested by the system based on internalalgorithm of computation but doctor has exclusive right to change, edit, modify the rates, cost, pricing at his discretion.

Once the plan rates & prices are submitted by the doctor in his profile, that becomes binding to the doctor and it is published on the doctor profile at the earliest possible basis. Unless &Until approved and published on the website, the plan pricing & package costs remain unchanged as it is.

Doctor agrees, understands & accepts that the amount paid by the plan buyer or subscribers would be credited to the account of Dr Parivar first. Dr. Parivar will deduct certain percentage of this amount as its share & fees & charges for facilitating the plan purchase and all the balance amount will be transferred to the Doctor Account ( as per the bank information provided by the doctor ) in his profile. The amount credit or transfer to the doctor would be done once every week for the previous week. This process will be called payment settlement with the doctor.

Dr. Parivar reserves the right to add new functionality, features, remove existing functionality, features and modify existing functionality, features to its Subscription services as and when it deems fit, and make any such changes available in newer versions of its Subscription services or native mobile application or all of these at its discretion.

Dr. Parivar listing & subscription package for doctoralso has a feature of enabling doctors to appear at a superior position among the search results user or visitor or buyer in a particular city, area , locality or zone. In order to avail the superior position in search listing, the doctor may have to pay additional listing & subscription charges or fees.

Subscription Term is the number of months for which the doctor is listing or requesting to list his profile. Dr. Parivar superior listing subscription is a package provided to the subscribers which includes pre"defined Zones, group of keywords and specialization of the doctor.

Dr. Parivar may add new Subscription services for additional fees and charges or may proactively amend fees and charges for existing Subscription services, at any time in its sole discretion. Fees stated prior to the Subscription services being provided, as amended at Dr. Parivar"s sole discretion from time to time, shall apply.

If Doctor purchases any listing & subscription Service, Doctor authorizes Dr. Parivar to charge Doctor applicable fees, charges & taxes at the beginning of every subscription period or at such intervals as applicable to the said listing Service & profile listing at Dr Parivar website, and Doctor authorises Dr. Parivar to make such modification to the fee structure as required during the subsistence of a subscription period and also agrees to abide by such modified fee structure in future.

Each doctor is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting. Dr. Parivar is in no way responsible for any of the User"s taxes or legal or statutory compliances, except for its own due diligence.

The listing & subscription fees can be paid by the doctors using netbanking, debit card, credit card, NEFT, RTGS, Cheque , DD(demand draft) and or any other mode of payment as required & specified by Dr Parivar. All fees are exclusive of taxes. Service Tax and other statutory taxes as applicable are levied on every purchase. The payment process will be complete only when the payment is received by Dr. Parivar and Doctor" profile may not be made live or published till that time. Fees not received within the specified due dates attract late charges of 18% per annum ( 1.5% per month) from the due "date of payment. The delay payment charges & interest will be applicable at the sole discretion of Dr. Parivar.

Dr. Parivar reserves the right to modify the fee structure of doctor listing & subscription by providing a 30 (thirty) days" prior notice, either by notice on the doctor profile at Dr. Parivar website or application or through email to the authorized User, which shall be considered as valid and agreed communication. If the doctor chooses not communicating any response to Dr. Parivar to such notice, it will be deemed as acceptance & consent of the doctors and Dr. Parivar shall apply the modified fee structure effective from the expiry of the said notice period.

Dr. Parivar shall send an intimation of receipt of fee from the doctor through an email within 7 (seven) working days of receipt of fee into Dr. Parivar"s designated bank account and the same will also be published in the profile of the doctor.

Fees and charges shall be calculated solely based on records maintained by Dr. Parivar or its third party billing provider. No other information of any kind shall be acceptable by us or have any effect under this agreement. Decision of Dr. Parivar shall be final and binding in relation to any fees payable by doctors for listing & subscription charges. Doctor understands , agrees & accepts that the fees or charges or taxes paid by the doctor are non refundable and the amount neither in full nor in parts can be refunded to the doctor under any circumstances.

COLLECTION, STORAGE & USE OF DOCTOR"S INFORMATION

The terms "personal information" and "sensitive personal data or information" are defined under the SPI Rules, and are reproduced in the privacy policy ("Privacy Policy") available our website www.drparivar.com .

Doctors are requested & expected to read and understand the Privacy Policy and entire terms of use so as to ensure that he or she has the knowledge of the policy & terms explicitly. If the doctor has any queries or finds it difficult to understand, he may write to us at care@drparivar.com . If the doctor doesn"t write to us and continue using our website or services or chooses to register his profile or account, it is deemed to be read, agreed, accepted & understood.

The use of the listing & subscription services involves every doctor"s profile & registration information and browsing history being stored and submitted to the appropriate systems, softwares & authorities. All the information collected by Dr. Parivar from doctors as part of the registration or profile creation process for listing & subscription is described in the privacy policy.

The Doctor is responsible for maintaining the confidentiality of his/her log"in to profile or account and password. The Doctor will immediately notify Dr. Parivar of any actual or suspected unauthorized or forced use of the User"s log"in or password. Although Dr. Parivar will not be liable for doctor"s losses caused by any unauthorized use of profile or account such as stolen or hacked passwords, doctor may be liable for the losses to Dr. Parivar or any others parties due to such unauthorized use.

THINGS THAT DOCTORS CAN DO

WHO WILL BE ABLE TO DO WHAT IN THE SYSTEM

Visitor on the website

Listed Doctor

Registered/Verified Doctor

(a doctor who is anonymous and just a visitor on the website )

(a doctor whose name/data has been listed in the system thru some directory or external source but such listing will not be visible to anyone. It will be internally available in system only.)

(someone who has registered his name, e-mail & mobile once / system will track on the basis of e-mail id )

Website visit

y

y

y

All generic features on website

y

y

y

Read Blogs on website

y

y

y

Visit Questions & Answers

y

y

y

Check his Listing & Claim it

y

y

Create & Manage his profile

we may collate unverified data of doctors thru various online/offline sources, vendors & directories. This data can be stored in the system and From the system we can initiate a mailer to these respective mail ids. In the mail body we can creatively talk about the concept & benefits to doctor and also give a link of 'CLAIM YOUR LISTING". The doctor can click it and he will be taken to the place where he can build his profile complete.

y

Login to his doctor profile

y

Update details, info, background

y

Control/Manage Packages & plans

y

See the list of profile visits, reviews, ratings

y

View the list of buyers, buyer's profile & family details etc

y

View buyer's subscriptions & validity info

y

Give e-prescriptions

y

Write blogs

y

Answer questions

y

View all updates

y

COVENANTS

As mandated by Regulation 3(2) of the IG Rules, Dr. Parivar hereby informs the doctor that the doctor is not permitted to create, update, post, display, upload, modify, edit, publish, disclose or share any information that:

a. Is not owned by doctor and to which the doesn"t does not have any right to;

b. is harmful, degeratory, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

c. against minors or women

d. is against any law, regulatory byelaws, policy, patent, trademark, copyright or other proprietary rights

e. Is deceiving or misleading or offensive or menacing in nature;

f. contains bad links, broken links, software viruses or any other computer code, files which may be harmful to the system

g. in any manner, threatens the unity, integrity, defence, security or sovereignty of India,

h. violates the security or privacy or integrity of users or plan buyers or subscribers

i. is a promotional or advertising nature for doctor

j. found to be wrong or inaccurate

k. intended towards targeting unsolicited interactions to other users.

l. copying or duplicating of contents or matter from other sour

LIABILITY

Dr. Parivar shall not be accountable, responsible or liable in any manner to the Users for any losses, damage, injuries or expenses incurred by the doctors as a result of any profile, account, information or disclosures made by Dr. Parivar, where the Doctor has consented to the making of disclosures by Dr. Parivar. If the User had revoked such consent under the terms of the privacy policy, then Dr. Parivar shall not be responsible or liable in any manner to the User for any losses, damage, injuries or expenses incurred by the User as a result of any disclosures made by Dr. Parivar prior to its actual receipt of such revocation.

Doctor understands & agrees that he/she will not hold Dr. Parivar responsible or liable in any way for any disclosures by Dr. Parivar under Regulation 6 of the SPI Rules.

Dr. Parivar declares & states that it assumes no responsibility, and shall not be liable for ways or results in which plan buyer or subscriber data is used by Doctors, how they mutually communicate & interact.

The listing & subscription services and the profile or account of the doctor may enable doctor to communicate with other Users or to post information or articles or blogs to be accessed by others on the website. The doctor himself will be solely responsible for all such information being posted by him/her. Doctor agrees & understands that these contents & posts can be moderated, watched or monitored by Dr. Parivar for general reference purposes but Dr Parivar will hold no responsibility to ensure the correctness , accuracy or authenticity of such informnation.

In no event, including but not limited to negligence, shall Dr. Parivar, or any of its directors, officers, employees, agents or content or service providers (collectively, the "protected entities") be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Subscription services or the content, materials and functions related thereto, User"s provision of information via the Subscription services of the Dr. Parivar, lost business or lost sales, even if such protected entity has been advised of the possibility of such damages. In no event shall the protected entities be liable for provision of or failure to provide all or any Subscription services by Doctors to Subscriber or Plan Buyers contacted or managed through the Service. In no event shall the protected entities be liable for or in connection with any content posted, transmitted, exchanged or received by or on behalf of any User or other person on or through the Subscription services. In no event shall the total aggregate liability of the protected entities to a User for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from the terms and conditions or a User"s use of the Subscription services exceed, in the aggregate Rs. 1000.

The listing order of Doctors on performing a search on the website is based on numerous factors including Subscriber or Plan Buyers" comments and feedbacks. In no event shall Dr. Parivar be liable or responsible for the listing order of Doctors on the Service. Further, Dr. Parivar shall not be responsible for adverse feedback or comments, or ratings on the Subscription services or doctor profile which are a subject matter of automated processes, and Dr. Parivar disclaims any liability for lost business or reputation of a User due to information, data or ratings that"s are available on the Service. Dr. Parivar at its discretion hold the sole right to display the listing order of the Doctor and/ or Practices.

INDEMNITY

Doctor voluntarily & clearly understands, accepts & agrees to indemnify and hold harmless Dr. Parivar, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from any and all third party vendors, from claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from his/her/ its access to or use of Software, violation of this Agreement, or infringement, or infringement by any other user of his/her/its account, of any intellectual property or other right of any person or entity. Dr. Parivar will notify you promptly of any such claim, loss, liability, or demand, and in addition to your foregoing obligations, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

SPAM

Dr. Parivar employs controls on user permission to receive Content from Dr. Parivar"s listing & subscription services and has easily accessible ways for users to block or not receive content if they chose to. However, Dr. Parivar"s policy on spam is clearly stated below:

Spamming is defined as the intent or attempt or act of sending unsolicited messages, in large quantities to an indiscriminate set of recipients. The result of this act is termed "Spam".

TERMINATION & DISPUTES

This Agreement will remain in effective, in vogue & in full force till the time doctor is related or availing the listing & subscription services in any form or capacity.

The doctor can request for termination of his/her/listing & subscription with Dr. Parivar at any time by providing 30 (thirty) days" prior written notice to care@drparivar.com . During this 30 "days period, Dr. Parivar has the right to look into the concerns & figure out the possible ways of fulfilment of any ongoing relationship, or listing & subscription services or pending dues related to subscription fees or any other fees by the User. Dr. Parivar may request & require the doctor to continue his/her subscription until the completion or termination of an on"going listing & subscription services or subscription period. The doctor shall be obligated to clear all fees, charges & dues towards Dr. Parivar for any of its listing & subscription services .

Dr. Parivar reserves the right to terminate any account in cases:

a. A doctor breaches any terms and conditions of this terms of use or privacy policy;

b. Dr. Parivar is unable to verify or authenticate any information provide to Dr. Parivar by a doctor;

c. Dr. Parivar believes in its sole discretion that doctor"s actions may cause legal liability

Once temporarily suspended, indefinitely suspended or terminated, the Doctor may not continue to use the Subscription services under the same account, a different account or re"register under a new account, unless explicitly permitted by Dr. Parivar. On termination of an account due to the reasons mentioned herein, such Doctor shall no longer have access to data, messages, files and other content kept on the Subscription services by such Doctor.

Dr. Parivar reserves the right, at its sole discretion, to pursue any or all of its legal remedies, in accordance with the privacy policy & terms of use as stated herein.This Agreement and any contractual obligation between Dr. Parivar and Doctor will be governed by the laws of India, subject to the exclusive jurisdiction of Courts in Noida, India. Even after termination, certain obligations mentioned under Covenants, Liability, Indemnity, Intellectual Property, Dispute Resolution will continue and survive termination.

Any amendment in these Terms shall replace all previous versions of the same and become binding, applicable & in vogue to all.

SEVERABILITY & WAIVER

If any provision of this terms of use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

CONTACT PERSON

While writing & stating the terms of use, Dr Parivar has taken due attention & care to bring to your notice all possibilities, terms & conditions. In case if you have any observations, feedback , grievance , suggestion or questions, or you don"t not agree to any terms , we request you to contact the Grievance Redressal Officer immediately. We shall use & try all reasonable & possible efforts to reply you to answer your concerns & requests. In case of not writing to the compliance officer and or continuing to visit, browse or use the website, services and or listing, the doctor agrees & accepts to the terms of conditions stated above.

Ms Shikha R Kumar

Dr. Parivar Healthtech Pvt Ltd

Newbridge Business Centre, INOX Towers, 1st Floor, Plot No-17, Sector-16A, Film City, Noida " 201301

Contact No : +91-8800223315

E-mail : care@drparivar.com